Likemoji Helps Your Business Improve Customer Experience
Listen Better • Strengthen Relationships • Improve Products & Services • Attract and Retain Customers
Give your customers a voice with a custom-branded channel that makes it easy to capture feedback.
Design your channel around specifics that are important to your organization and your customers' experience.
Collect specific feedback in real time that relates to key points around your business so you always know what matters to your customers.
Easy-to-access crowd-sourced results are routed directly to key team members, empowering them to take action and support better experiences.
Improve Products & Services
Likemoji can help your business close feedback loops with your customers.
Empower informed decisions with a simple-to-use dashboard that makes it easy to target specific goals and customer experiences.
Attract And Retain Customers
Customer experience is becoming the top differentiator for businesses today.
Studies show that it costs 6-7X more to attract a new customer vs. retaining an existing one and good customer experience is proven to retain your customers.
Likemoji Experience - The Science of CX
Anchor Your Brand
Say goodbye to boring long-form surveys and stay on-brand with easy to use, custom-styled channels that communicate the look and feel of your brand.
Give Your Stakeholders a Voice
Show your stakeholders that their experience matters and make it easy for them to capture the best possible outcomes from the onset of the relationship.
Know What Matters
Rather than a canned survey, create Custom Categories and Attributes to enable your stakeholders to contribute feedback about what matters most to them.
Capture the Moment
Capture quick feedback in real-time when issues are fresh in the minds of your customers, instead of when it’s too late.
Course Correct in Real-Time
Real-Time Analytics help you identify issues while they’re happening and Private Anonymous Chat can help you get things right back on track.
Own Your Roadmap
Quickly identify new issues and quantify long-term trends to stay on-top of experience based KPIs that drive your business.
How it Works
Design your custom channel and distribute access to your audience.
Collect real-time feedback, and provide support through 2 way chat and global push.
Analyze real-time trends and support your community with an easy-to-use custom Dashboard.
What our Customers are Saying
I don’t know what school wouldn’t want this. Just like in the classroom, growth and constant improvement need real-time feedback. Likemoji gives schools that like never before.
Customer feedback is critical for brands and gathering it isn’t always the easiest. The Likemoji platform allows us to track and gain valuable insights on business performance and customer satisfaction.
This is a way better platform for learning about your business and communicating directly with the customer. It's a nice way to get suggestions and improve our business.