Don’t let the only means of communication between you and your members be a suggestion box in the corner collecting cobwebs or an annual survey that clutters their email.
Listen to what your members have to say and quickly respond, allowing them to feel heard and valued.
By reacting to member feedback, you are showing that you are listening to their opinions and value the quality of their experience above all else.
Whether you are a country club, a housing association, a popular gym, or a rambunctious chess club, we know that your members are your most valuable asset. Show them that you care by listening to their input and taking action.
Members can share their experience via mobile app, kiosk, or web app - Anytime - Anywhere.
Managers determined by your organization get push notified and can respond to the member in real time.
Members and managers can engage in private, anonymous chat to address the current experience.
Managers have access to a dashboard packed with actionable insights and analytics. From this dashboard, they can learn from easy to read metrics and trends that will help your organization stay on the right track.
Start with a template to easily create beautiful engagement channels around key topics for what's important.
Share your channel using a Link, Access Code, or On Premise Kiosk to engage your audience.
Get push notified when feedback comes in and reply in real-time, making customers feel heard and supported.
Use feedback to understand what is important to your audience and keep things on the right track.